A dog eats chocolate at 11pm. The owner panics and calls three vet clinics. Two go to voicemail. You answer, triage the emergency, and direct them to your ER partner or your clinic first thing in the morning. That pet owner becomes a client for life.
38% of veterinary calls occur outside business hours
Every missed call is a customer your competitor gets
Pet emergencies do not follow business hours. Poisoning, injuries, and sudden illness cause panicked calls at night and on weekends. Pet owners who reach voicemail call every clinic until someone answers.
38% of veterinary calls occur outside business hours
Your tech team is in surgery, your receptionist is checking in patients, and the phone keeps ringing. New client calls for puppy vaccines or annual checkups go unanswered.
Vet clinics miss 25-35% of calls during peak morning hours
Pet owners call to ask about medication dosages, post-surgery care, and food recommendations. Each call takes 5-10 minutes of technician time.
35% of vet clinic calls are follow-up or medication questions
How Crixin works for veterinary clinics
Identifies pet emergencies (poisoning, trauma, breathing difficulty) and routes them to your on-call vet or nearest emergency clinic with clear instructions.
Schedules checkups, vaccinations, dental cleanings, and spay/neuter appointments. Collects pet species, breed, age, and reason for visit.
Takes medication refill requests with pet name, medication, and owner details. Sends to your vet team for approval.
Answers common post-operative questions — activity restrictions, medication schedules, and when to call back — based on your care protocols.
Collects pet owner information, pet details, vaccination history, and reason for switching clinics. New clients arrive with their information already on file.
The math is simple
14
Missed calls per week
$180
Avg. revenue per call
$131,040
Lost annually
At 14 missed calls/week and $180 average revenue per call, you are losing roughly $10,912/month. Crixin starts at $99/month — it pays for itself if it captures just one extra call.
Common questions about Crixin for veterinary clinics
Set up in under 5 minutes. No credit card required. No contracts. If you do not love it, you have lost nothing.
No credit card required. No contracts. Cancel anytime.