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After-Hours Answering

After-Hours Call Answering That Never Sleeps

60% of calls to small businesses come outside business hours. Crixin answers every one with the same knowledge and professionalism as your best employee.

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Your Business Closes. Your Phone Doesn't.

Most businesses close at 5 or 6 PM, but customers keep calling. After-hours callers are often high-intent — they need something now and they are ready to pay. When they reach voicemail, 85% never call back. They call the next business on Google instead.

60%
of calls come outside business hours
85%
of callers who reach voicemail never call back
$126K
average annual revenue lost to missed calls

How it works

1

Forward your after-hours calls

Set up call forwarding with your phone provider so calls go to Crixin when you are closed. Takes 2 minutes.

2

Crixin answers with your business knowledge

Your AI receptionist greets callers by your business name and answers questions about hours, services, pricing, and more — trained from your website.

3

Appointments booked, messages taken

Crixin books appointments directly, captures lead info, and sends you a summary of every call by text or email.

4

Review everything in the morning

Wake up to a complete log of every after-hours call — full transcripts, caller details, and actions taken.

Who this is for

Dental offices with after-hours emergencies
HVAC and plumbing companies getting emergency calls
Law firms with clients calling nights and weekends
Restaurants fielding late reservation requests
Medical offices handling patient inquiries
Auto shops receiving after-hours repair requests

Key features

24/7 availability with zero staffing

Crixin answers calls at midnight the same way it does at noon. No shift schedules, no overtime pay, no sick days.

Full business knowledge from your website

Paste your website URL and Crixin learns your services, hours, pricing, and FAQ. Callers get accurate answers, not generic responses.

Instant notifications for urgent calls

Set rules to flag emergency or high-priority callers. Get a text immediately so you can call back when it matters.

Call transcripts and summaries

Every call is transcribed and summarized. Review caller intent, questions asked, and actions taken — all from your dashboard.

Popular industries for after-hours answering

Dental OfficesHvacLaw FirmsPlumbersMedical Offices

Frequently asked questions

Can Crixin handle emergency calls after hours?

Yes. You can set up rules to flag urgent calls and get immediate text or email notifications. For example, an HVAC company can route burst-pipe calls to an on-call technician while Crixin handles routine scheduling questions.

What happens if a caller needs to speak to a real person?

Crixin takes a detailed message and notifies you immediately. You can also set up overflow rules to forward critical calls to a personal number during specific hours.

How does Crixin know about my business after hours?

Crixin learns from your website and any documents you upload. It knows your services, hours, pricing, team members, and FAQs — and gives accurate answers 24/7.

Will callers know they are talking to an AI?

Crixin uses natural-sounding voices powered by OpenAI. Most callers cannot tell the difference. It greets them with your business name and responds conversationally.

How quickly can I set this up?

Most businesses are live in under 5 minutes. Paste your website URL, choose a voice, set up call forwarding, and you are done.

What does after-hours answering cost with Crixin?

Crixin offers pay-as-you-go at $0.12/minute or flat-rate plans starting at $99/month with 1,500 included minutes. No per-call fees, no overage surprises.

Stop missing calls. Start today.

Set up in 5 minutes. $20 in free minutes. No credit card required.

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