A couple is planning their honeymoon. They call your agency. You are on the phone with another client. They call the agency down the street. That is a $5,000-$15,000 booking lost because nobody was available to say hello.
Travel agencies miss 30% of new inquiry calls
Every missed call is a customer your competitor gets
Travel consultations take 30-60 minutes. Every call that comes in during that time is a potential $5,000+ booking going to voicemail.
Travel agencies miss 30% of new inquiry calls
Couples plan vacations in the evening. Families browse destinations on weekends. They call with questions and excitement — and reach voicemail.
50% of leisure travel inquiries happen outside business hours
What is included? What hotels? Is airfare included? What about excursions? Each call takes 20-30 minutes to answer basic package questions.
40% of travel agency calls are package detail questions
How Crixin works for travel agencies
Collects destination interest, travel dates, party size, budget range, and special interests for accurate trip planning.
Answers questions about your travel packages, what is included, pricing tiers, and available destinations.
Schedules in-person or phone consultations with your travel advisors based on availability.
Handles calls from booked clients about itinerary changes, document questions, and pre-trip preparations.
The math is simple
8
Missed calls per week
$600
Avg. revenue per call
$249,600
Lost annually
At 8 missed calls/week and $600 average revenue per call, you are losing roughly $20,784/month. Crixin starts at $99/month — it pays for itself if it captures just one extra call.
Common questions about Crixin for travel agencies
Set up in under 5 minutes. No credit card required. No contracts. If you do not love it, you have lost nothing.
No credit card required. No contracts. Cancel anytime.