Your stylist is with a client. The phone rings. Nobody answers. That caller books at the salon down the street. You just lost a client who could be worth $3,000+ in annual visits. Crixin answers every call and books the appointment before they look elsewhere.
Salons without a receptionist miss 45% of calls
Every missed call is a customer your competitor gets
Stylists cannot answer the phone mid-cut. If you do not have a dedicated receptionist, calls go to voicemail. Most salon clients will not leave a message — they book online at a competitor.
Salons without a receptionist miss 45% of calls
Empty chairs are lost revenue you cannot recover. Without automated confirmations and easy rescheduling, no-show rates stay stubbornly high.
Average salon no-show rate is 20-30%, costing $15,000-$25,000/year
How much is a balayage? Do you do keratin treatments? What products do you use? These calls repeat all day and pull staff away from serving clients.
30% of salon calls are service menu and pricing questions
How Crixin works for hair salons & spas
Books appointments by service type and preferred stylist. Collects client name, phone, service, and preferred date and time.
Answers detailed questions about services, pricing, duration, and what to expect. Clients get the information they need to book confidently.
Handles cancellation calls, collects the reason, and offers alternative times. Freed-up slots can be filled from your waitlist.
Answers questions about retail products you carry, based on your inventory and product descriptions.
Routes booking requests to the right stylist based on the caller's preference, service type, or availability.
The math is simple
15
Missed calls per week
$95
Avg. revenue per call
$74,100
Lost annually
At 15 missed calls/week and $95 average revenue per call, you are losing roughly $6,170/month. Crixin starts at $99/month — it pays for itself if it captures just one extra call.
Common questions about Crixin for hair salons & spas
Set up in under 5 minutes. No credit card required. No contracts. If you do not love it, you have lost nothing.
No credit card required. No contracts. Cancel anytime.