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AI Receptionist for Insurance Agencies

AI Phone Receptionist for Insurance Agencies

An insurance shopper calls 5 agencies for quotes. The first 3 to answer get the opportunity. If your agents are on calls or out of the office, that premium goes to a competitor. Crixin answers every inquiry and captures every lead.

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Insurance agencies miss 30% of inbound quote requests

The Problem

Every missed call is a customer your competitor gets

1

Quote request calls missed during appointments

Your agents are in client meetings, writing policies, and handling claims. Incoming quote requests go to voicemail and those shoppers call the next agency.

Insurance agencies miss 30% of inbound quote requests

2

Policy questions overwhelm staff

Existing clients call constantly about coverage details, payment due dates, and ID card requests. Each call takes 5-10 minutes of agent time.

50% of insurance agency calls are routine policy questions

3

Claims calls need immediate routing

A client reporting an accident or property damage needs to reach someone quickly. Delayed response leads to frustration and switching carriers.

Claims response time is the #1 factor in client retention

The Solution

How Crixin works for insurance agencies

Quote Request Capture

Collects coverage type, current carrier, policy details, and contact information. Agents get pre-qualified leads ready for quoting.

Policy FAQ Answers

Answers questions about coverage types, payment due dates, deductibles, and how to file claims based on your agency's information.

Claims Call Routing

Identifies claims calls and immediately routes them to the appropriate agent or carrier claims department.

Renewal Reminders

Handles calls from clients responding to renewal notices and collects any updated information needed for requoting.

The ROI

The math is simple

10

Missed calls per week

$400

Avg. revenue per call

$208,000

Lost annually

At 10 missed calls/week and $400 average revenue per call, you are losing roughly $17,320/month. Crixin starts at $99/month — it pays for itself if it captures just one extra call.

FAQ

Common questions about Crixin for insurance agencies

Can Crixin collect quote information?
Yes. It gathers coverage type needed, current carrier, policy expiration, number of vehicles or property details, and contact info. Your agents receive a complete quote-ready lead.
Does it handle claims calls?
Crixin identifies claims calls based on keywords and urgency, then immediately routes to your claims specialist or the carrier's claims hotline.
Can it answer policy questions?
Upload your common policy information and Crixin answers questions about coverage details, payment schedules, deductibles, and how to request ID cards.
What about different lines of business?
Crixin routes auto, home, life, commercial, and health insurance inquiries to the right agent or department based on your configuration.
How does it handle multiple agents?
Configure routing by line of business, existing client assignments, or round-robin for new leads. Each agent can have specific call handling rules.

Stop missing insurance agencies calls

Set up in under 5 minutes. No credit card required. No contracts. If you do not love it, you have lost nothing.

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No credit card required. No contracts. Cancel anytime.

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