Crixin - AI Phone Assistant in Under a Minute

Last Updated: 11/17/2025

How We Collect SMS Consent

This page documents how Crixin by The La Ziza Group collects explicit consent for SMS messaging in compliance with TCPA and CTIA guidelines. We use a clear, transparent opt-in process that ensures users understand what they're agreeing to.

Program Details

Program Name: Crixin SMS Updates
Brand: Crixin by The La Ziza Group
Purpose: Account setup guidance, service alerts, and product updates
Frequency: Varies
Message Costs: Msg & data rates may apply
Opt-out/Help: Reply STOP to cancel, HELP for help

Opt-In Flow

Step 1: Account Creation

During account setup, users are asked to provide their phone number for account verification and service notifications.

Screenshot placeholder: Account creation screen with phone number field

URL: /legal/assets/optin-1.png

Step 2: Explicit Consent

Before completing setup, users must explicitly agree to receive SMS messages by checking a consent checkbox and reviewing the terms.

Screenshot placeholder: Consent checkbox with full disclosure text

URL: /legal/assets/optin-2.png

Consent Language Displayed:
"By tapping Agree & Join, you agree to receive recurring SMS about setup and your account from Crixin by The La Ziza Group. Msg & data rates may apply. Frequency varies. Reply STOP to cancel, HELP for help. See our Terms and Privacy."

Step 3: Confirmation

After opting in, users receive a confirmation SMS with instructions on how to opt out (STOP) or get help (HELP).

Consent Requirements Met

Clear disclosure: Users see exactly what they're signing up for
Affirmative action: Users must actively check a box to consent
STOP/HELP instructions: Clearly displayed before and after opt-in
Message frequency: Disclosed upfront
Terms and Privacy links: Provided at point of consent
No pre-checked boxes: Users must actively opt in
One-to-one consent: Each phone number requires individual consent

Data We Store

For each opt-in, we record and retain:

Phone number
Timestamp of consent
IP address
Consent method (web, mobile app)
Exact consent language shown
User agent / device information

Compliance Standards

Our SMS consent process complies with:

TCPA (Telephone Consumer Protection Act)
CTIA Messaging Principles and Best Practices
Carrier-specific requirements for 10DLC and toll-free verification
GDPR and CCPA consent requirements

SMS Consent Proof