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FAQ Answering

Automate Your Most Repetitive Phone Calls

What are your hours? Do you accept insurance? How much does it cost? Crixin answers these questions instantly so your team can focus on work that matters.

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80% of Your Calls Ask the Same 10 Questions

Your staff spends hours every day answering the same questions: hours, location, pricing, availability. These calls are necessary but repetitive. Each one pulls your team away from serving the customer in front of them.

80%
of inbound calls are routine FAQ questions
3-5 min
average time spent per FAQ call
2+ hrs
per day spent on repetitive calls by front desk staff

How it works

1

Crixin learns from your website

Paste your URL. Crixin scrapes your site and builds a knowledge base of your hours, services, pricing, team, and more.

2

Callers ask questions naturally

No phone tree. Callers just ask their question and Crixin answers from your knowledge base.

3

Complex questions escalate to your team

If Crixin cannot answer from its knowledge base, it takes a message and flags it for your team.

Who this is for

Restaurants fielding hours, menu, and reservation questions
Dental offices answering insurance and procedure questions
Retail stores with product availability inquiries
Service businesses quoting pricing and availability
Any business with a high volume of repetitive calls

Key features

RAG-powered knowledge base

Crixin uses Retrieval Augmented Generation to pull answers from your actual website content. Answers are always accurate and up-to-date.

No scripts to maintain

Unlike other AI receptionists that need manual FAQ entry, Crixin reads your website. Update your site and Crixin's knowledge updates too.

Natural conversation, not phone menus

Callers speak naturally. No 'Press 1 for hours, Press 2 for directions.' Just a simple conversation.

Popular industries for faq answering

RestaurantsDental OfficesSalonsAuto Shops

Frequently asked questions

How does Crixin learn my business FAQs?

Paste your website URL during setup. Crixin scrapes every page and builds a knowledge base. You can also upload additional documents like menus, price lists, or policy guides.

What if the answer on my website changes?

You can re-sync your knowledge base at any time. Crixin re-scrapes your website and updates its answers.

What if a caller asks something Crixin doesn't know?

Crixin does not make things up. If it cannot find the answer in your knowledge base, it takes a message and lets you know.

Can I add custom FAQ answers that are not on my website?

Yes. Upload additional documents or enter custom Q&A pairs in your dashboard. Crixin uses all sources.

How accurate are the answers?

Crixin uses RAG technology grounded in your actual content. It only answers from verified information — it never hallucinate or guess.

Stop missing calls. Start today.

Set up in 5 minutes. $20 in free minutes. No credit card required.

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