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Crixin vs Voicemail

Voicemail is free but costs businesses $126,000/year in lost calls. 85% of callers who reach voicemail never call back. Crixin answers every call, captures leads, and books appointments — for $99/month.

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Side-by-side comparison

FeatureCrixinVoicemail
Monthly Cost$0-$199/monthFree (included with phone)
Callers Who Engage95%+ of callers15-20% leave a message
Lead CaptureName, number, needs — every callOnly if they leave a message
Appointment BookingYes, in real-timeNo
FAQ AnsweringYes, from your websiteNo
Call TranscriptsClear, instant transcriptsGarbled audio you replay 3 times
Response TimeInstant — caller helped in real-timeHours or days until you check messages
After-Hours CoverageFull service 24/7Recording only
Caller ExperienceProfessional conversationImpersonal, one-way recording
Revenue LostMinimal — most leads captured$126K/year average for SMBs

Pricing breakdown

Crixin

Pay-as-you-go: $0.12/minute. Starter: $99/month. Professional: $199/month.

Voicemail

Free — included with your phone service. But the average SMB loses $126,000/year in revenue from calls that go to voicemail.

The verdict

Voicemail is free but the cost of missed leads dwarfs any subscription. A single captured lead can pay for months of Crixin. The real question is not 'Can I afford Crixin?' but 'Can I afford voicemail?'

Strengths of each option

Why choose Crixin

  • Captures 5-6x more leads (95% engagement vs. 15-20%)
  • Two-way conversation instead of one-way recording
  • Books appointments in real-time
  • Answers caller questions immediately
  • Clear transcripts instead of garbled audio
  • 24/7 professional service, not just a recording
  • Pays for itself with a single captured lead

Why choose Voicemail

  • Free — no additional cost
  • Universal — works with any phone
  • Simple — no setup required
  • Familiar to all callers

Which one is right for you?

Choose Voicemail if...

Voicemail makes sense only as a backup of last resort — if Crixin, your team, and all other options are unavailable. As a primary call handling method, voicemail costs far more in lost revenue than any AI receptionist subscription.

Choose Crixin if...

Any business currently losing calls to voicemail. Even one or two captured leads per month will more than pay for Crixin. The math is simple: $99/month vs. $126,000/year in lost calls.

How to switch from Voicemail to Crixin

1

Sign up for Crixin (free, no credit card)

2

Paste your website URL to build your knowledge base

3

Change your call forwarding from voicemail to your Crixin number

4

Start capturing leads instead of losing them

Frequently asked questions

Is voicemail really that bad?

Yes. 85% of callers who reach voicemail hang up without leaving a message. 80% of callers will not leave voicemail at all. They call your competitor instead.

Can I keep voicemail as a backup?

Yes. Use Crixin as your primary answer point. If Crixin is ever unavailable (extremely rare), calls can fall through to voicemail as a safety net.

How does one captured lead pay for Crixin?

The average missed call costs $450 in lost revenue. Crixin Starter costs $99/month. Capture just one lead that voicemail would have lost and the service pays for itself 4.5x over.

Is Crixin really better than voicemail for simple messages?

Yes. Instead of a garbled 30-second voicemail, you get a clear transcript with caller name, number, and exactly what they need — plus Crixin may have already solved their problem.

What if my callers prefer leaving voicemails?

They do not. Only 15-20% of callers leave voicemails. The rest hang up. Crixin gives them a reason to stay on the line.

See for yourself — try Crixin free

$20 off your first month. No contracts. Set up in 5 minutes and compare with your own business calls.

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